Disaster Recovery Information Disaster Recovery Information

This webpage has been set up to assist anyone who has been affected by the North & Far North West Queensland Monsoon Trough - 25 January - 14 February 2019

Council Disaster Recovery Hub

Contact Information:

Phone: (07) 4745 2200
Email: recovery@carpentaria.qld.gov.au

Community Recovery Hotline - 1800 173 349 - https://www.qld.gov.au/community/disasters-emergencies

Self Recovery Mobile App - https://www.qld.gov.au/community/disasters-emergencies/recovery-after-disaster/self-recovery-app

Department of Human Services Assistance

Help is available for people who have been affected by the Far North Queensland Floods

https://www.humanservices.gov.au/individuals/subjects/far-north-queensland-floods-february-2019

Primary Producers

Water Quality and Treatment Information

Queensland Health has provided the following information including a list of resources and some generic advice to be shared within flood-affected Shires:

For rainwater tanks (including bore-water holding tanks) affected by natural disasters, QH have published the following factsheet - Rainwater tanks affected by natural disasters

Shallow bores are likely to have been affected by the flooding and water from these bores should not be used to fill (or refill) rainwater tanks. Turkey's nest dams will almost certainly have been affected. Deep bores may also have been affected. A good rule of thumb is for residents to not use any source of water that is suspected of being contaminated, as a result of the flooding, to fill or refill a rainwater tank. 

If no safe alternative is available, residents should be advised to boil their water for:

  • drinking
  • brushing teeth
  • preparing and cooking foods
  • washing raw foods such as fruit and vegetables
  • preparing beverages and making ice
  • preparing baby formula
  • sponge-bathing infants.

Information on cleaning and disinfecting taps has been provided - Returning to a disaster-affected house or building

Guidance on managing water supplies on rural properties on a day-to-day basis can be found in our 'Safe water on rural properties' guideline

Local concerns may be directed to the Townsville Public Health Unit on phone (07) 4433 6900,  or email: EH_Townsville@health.qld.gov.au

Mould Information

Cleaning mould -  https://www.qld.gov.au/community/disasters-emergencies/recovery-after-disaster/cleaning-up/mould

Dealing with mould - https://www.health.qld.gov.au/__data/assets/pdf_file/0018/713421/dm-mould.pdf

Treat/Prevent Mould (Contact QSA Preservation) – (07) 3037 6777 - https://www.forgov.qld.gov.au/prevent-or-treat-mould

 

Financial Assistance

Loss of Income - Department of Human Services - 180 22 66

Emergency Hardship Assistance - 1800 173 349

Emergency Housing - 13 QGOV- 13 74 68

Department of Agriculture & Fisheries - (07) 4794 8900

Insurance Council of Australia - 1300 728 228

QLD Ombudsman - 1800 068 908

Charities and organisations who want to help you

QLD Rural and Industry Development Authority (QRIDA) - 1800 623 946 - http://www.qrida.qld.gov.au/current-programs/Disaster-recovery

Sisters of the North (distribute funds to flood-affected communities) - https://www.facebook.com/sistersofthenorth1

Drought Angels - 07 4662 7371 - https://www.droughtangels.org.au/ - A small charity run by people with big hearts who are passionate about our farmers and keeping them on the land.

St Vincent de PaulFinancial Support from St Vincent de Paul

Christian Outreach - Global Care - http://www.cocmtisa.com.au/outreach.html - Mates helping mates (Volunteers for fencing and clean up) - Phone: (07) 4743 8656

BlazeAidhttp://blazeaid.com.au - BlazeAid assist with the cleanup and rebuild of your rural property by providing volunteers and local business gift cards. Call Christine Male - 0418 745 994.

QCWA - Phone: 0409 643 866 (Please leave a message if not answered)

Health

Lifeline - 13 11 14

Royal Flying Doctor Service (RFDS) - 4743 2802 (24hr Medical line)

13HEALTH - 13 43 25 84

New Ways, Real Health (NWRH) https://www.nwrh.com.au/contact-us/

  • 1800 221 131 - North West (Mt Isa)
  • 1800 789 310 - Central West (Longreach)
  • 4747 8800 - Lower Gulf (Normanton)

Mensline QLD - 1800 600 636

Kids Helpline - 1800 551 800

Parentline - 1300 301 300

Relationships Australia - 1300 364 277

Virtual Psychologist (24/7) - 1300 665 234

Suicide Call-back Service - 1300 659 467

North and West Remote Health (NWRH) - (07) 4744 7600 - https://www.nwrh.com.au - Allied health, aged care, wellbeing and disability services across regional, rural and remote Australia.

Centacare North Queensland - Free Call NQ Care (1300 672 273) - https://www.centacarenq.org.au/centacare-services/community-engagement-and-support-services/cloncurry-community-support-service/

Community Support Service - Newaccess Western Qld (6 free sessions)

NQ Connect 1300 059 625 https://nqconnect.com.au - NQ Connect is an established free and safe telephone and online counselling service for people in northern and western Queensland.

Want to Help?

Volunteer - If you have a rural background and keen to help graziers put up fences and other station duties, please contact - BlazeAid

GIVIT is a national not-for-profit connecting those who have with those who need, in a private and safe way.

“Sisters of the North” is the brainchild of a group of women who want to encourage connection, community and empowerment as a means of developing resilience against any adversity potentially experienced - visit their gofundme page if you wish to donate

QCWA - Our vision is simple, for the women of Queensland to come together to support communities

Normanton CWA Branch - Friendship, Community, Connection

Phone: 0409 643 866 (Please leave a message if not answered)
Email: jacki.carter@justice.qld.gov.au